This page is maintained by SpaceWise. It explains what personal information we collect when you shop with us, how we use it, and the choices you have. We aim to comply with the Protection of Personal Information Act (POPIA).
Information we collect
- Contact and delivery details you provide at checkout (name, email, phone, address).
- Order and payment information processed securely through Shopify — we do not store your card details.
- Basic analytics such as pages visited and device type, to improve the store experience.
How we use your information
- To process and deliver your orders and provide customer support.
- To send order updates, receipts, and, where you've opted in, occasional product news.
- To detect fraud and keep our store secure.
Who we share it with
We share information only with the service providers we rely on to run the store — for example our e-commerce platform (Shopify), payment processors, and courier partners — and only to the extent needed to fulfill your order. We do not sell your personal information.
Your rights
You can request access to, correction of, or deletion of your personal information at any time by emailing us via the contact page. You can also unsubscribe from marketing emails using the link in any campaign.
Data retention
We retain order records for as long as required for tax, accounting, and legal purposes, and then delete or anonymise them.
Contact
Questions about this policy? Reach us via the contact page.